Social Customer Care Evangelist

Social Customer Care Consultant and Co-Founder of Sastre Martín. Billie helps enterprises to increase their business through innovative and challenging strategies focused on listening to what their clients and employees say and share on social media. She is focused on developing and enabling the building of true organic customer relationships over social networks through genuine compassionate support experiences, as well as seizing surprise and delight opportunities.

World Work Innovation Summit is the perfect opportunity to learn and share experiences to make our work environment the best possible. It is the time to invest in what will make us better today and tomorrow: our employees.